Paul the agent was very helpful and secured a replacement unit for me–shipped next day air, no less. After I spoke with a very knowledgeable and thorough technical support agent from Epson, we decided that I had received a faulty unit (most likely damaged during the long journey from California to North Carolina). The PP-100’s front panel error light slowly flashed orange, the Epson Total Disc Monitor software informed me that the unit had suffered an, “autoloader error”, and the process came to a grinding halt.
Disclabel review pdf#
After installing the software from the supplied CD (which also contains a very complete PDF user’s manual), I was ready to publish…or so I thought. In short order, I had the Discproducer set up and ready to print with ink cartridges, blank CDs, and appropriate cabling installed according to the provided diagrams. The included Quick Start instruction sheet was well thought-out and easy to follow. When my schedule allowed, I opened the shipping carton which contained the unit, a few blank CDs, 6 ink cartridges and both USB and power cables. I have owned an Epson photo printer for printing pictures from my Nikon DSLRs for some years, so I was previously acquainted with Epson’s photo-realistic printing. I took it home the same day, with excited thoughts about high-quality disc duplication. The Epson Discproducer PP-100 arrived at my office one fine Friday afternoon.
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